Job Description

Job Description

Job Description

About Us: Meals on Wheels Orange County is the largest nonprofit provider of nutrition and supportive services for at-risk older adults in Central and North Orange County. Our mission is to combat hunger and loneliness among older adults through nutritious meals, friendly visits, and safety checks, and to support families through day services. We deliver nearly 2 million meals annually to 20,000 at-risk older adults.

Location: Anaheim and South County, Ca

Hours: Monday - Friday, 8:00 AM - 4:30 PM

Hourly Range: $21.85 - $26.00 per hour (Hourly rate will be determined based on factors such as geographic location, skills, education, and experience)

JOB SUMMARY: Under the supervision of the Senior Case Manager, the Case Manager provides a coordinated and customized care plan for frail, at-risk elderly (60 and over) seniors within the Orange County service area. The care plan meets the individual's needs by providing referrals and services that enhance client functioning and assists the client in living independently in their home. Caseload for a FTE Case Manager will be at a minimum of 125 Cases. In the event caseload decreases, SeniorServ management can modify the Case Manager schedule to meet the needs of the department.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Conducts client-specific assessment of needs; identify problems and establishes client centered immediate requirements and long-range goals.
2. Arranges and coordinates a network of supportive services and entitlements (formal and informal) consistent with mutually developed care plan.
3. Monitors and evaluates effects of services in meeting long-range goals.
4. Budgets allocated monies and maintains records for homemaking and personal care services.
5. Arranges and coordinates homemaking and personal care services through contracted vendors.
6. Arranges and coordinates volunteer "chore" service through individuals or groups.
7. Maintains required records and reports in compliance with department, agency, local, State and Federal requirements.
8. Assists in developing community resources and maintain a current directory of services pertinent to the needs of the senior population.
9. Represents the agency at county and agency meetings at the discretion of the Department Manager.
10. Participates in scheduled team meetings to review client concerns/issues/goals.
11. Screens incoming homebound meal referrals for potential Case Management clients.
12. Participates in outreach efforts.
13. Practices safe operating procedures at all times and take necessary steps to help ensure a safe work environment.
14. Performs other duties as assigned relevant to Department functions.
15. Candidate must use personal transportation when providing client care

EDUCATION, EXPERIENCE AND QUALIFICATIONS:

• Bachelor’s Degree in Human Services, Sociology, Psychology, social work or other related social services field of study.
• Prior work experience with frail, elderly persons desired.
• Sensitivity to and awareness of the special needs and resources for this population.
• Keen assessment and evaluation skills with a thorough knowledge of case management principles and techniques.
• Ability to maintain professional and confidential standards in client business-related activities.
• Excellent communication skills, both verbal and in writing, required.
• Ability to develop cooperative working relationships with community resources, clients, informal support sources and other employees.
• Working knowledge of programs and services available in Orange County for seniors.
• Must have own transportation, valid California Driver's License and auto insurance as required by state law.
• Must pass post-offer background check.
• Bilingual preferred – Spanish or Vietnamese

PHYSICAL JOB REQUIREMENTS:

• Constantly remains in a stationary position or traverses locations.
• Constantly operates equipment, computers, or tools.
• Constantly extends body, arms or hands as needed to perform essential duties and responsibilities.
• Occasionally ascends/descends and positions self as needed to complete essential duties and responsibilities.
• Constantly speaks, communicates, interprets or exchanges information accurately.
• Constantly perceives objects over moderate or long distances, with or without accommodation.
• Occasionally moves, transports, and positions objects weighing up to 50 pounds.

Meals on Wheels Orange County is an equal-opportunity employer and encourages applications from individuals of all backgrounds and experiences. We are committed to creating an inclusive and supportive work environment.

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