Job Description

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

•Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
•Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Make sure every hotel guest has a pleasant stay
•Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
•Process additional administrative, bookkeeping. and accounting procedures as required

Qualifications

•Excellent customer service and communication skills are required
•High school diploma or equivalent required; some college preferred
•Computer proficiency is required; experience with accounting or reservation software is preferred
•Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
•Requires a flexible schedule that allows for overnight shift hours ARK Hospitality

Job Tags

Flexible hours,

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