HVAC Service Operations Coordinator (Hiring Immediately) Job at Jobot, Winston Salem, NC

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  • Jobot
  • Winston Salem, NC

Job Description

Strong Compensation Package, Excellent Benefits, Career Growth

This Jobot Job is hosted by: Josh Strickland
Are you a fit? Easy Apply now by clicking the Apply button and sending us your resume.
Salary: $65,000 - $75,000 per year

A bit about us:

The Assistant Manager is responsible for evaluating project requirements, estimating costs, and coordinating resources and personnel to effectively meet customer needs while ensuring profitability. This role involves overseeing service operations, assisting with technician scheduling, and supporting workflow optimization. Additionally, the Assistant Manager plays a key role in maintaining quality standards, enhancing customer satisfaction, and improving overall operational efficiency.

Why join us?

Strong Compensation Package
Excellent Benefits
Career Growth

Job Details

Responsibilities:

1. Oversee the daily operations of the HVAC service department, ensuring all tasks are completed efficiently and effectively.
2. Manage, mentor, and lead a team of HVAC technicians, providing guidance and support as needed.
3. Coordinate and schedule service calls, ensuring all customer needs are met in a timely manner.
4. Maintain an in-depth understanding of all HVAC systems, providing technical expertise as needed.
5. Develop and implement training programs for HVAC technicians, ensuring they stay up-to-date with the latest industry standards and technologies.
6. Collaborate with other department managers to streamline processes and improve customer satisfaction.
7. Monitor and manage inventory of HVAC equipment and parts, ensuring all necessary materials are available for service calls.
8. Ensure all safety protocols and procedures are followed by the team, promoting a safe work environment.
9. Regularly review and analyze department performance, implementing changes as needed to improve efficiency and effectiveness.
10. Handle customer complaints and issues, ensuring they are resolved quickly and effectively.

Qualifications:

1. A minimum of 5 years of experience in the HVAC industry, with a strong technical understanding of HVAC systems.
2. Proven experience in a managerial or supervisory role, with a strong ability to lead and lead teams.
3. Exceptional customer service skills, with a commitment to providing top-notch service to all clients.
4. Strong problem-solving skills, with a knack for resolving issues quickly and effectively.
5. Excellent communication skills, with the ability to clearly and effectively communicate with team members, other department managers, and clients.
6. Strong organizational skills, with the ability to manage multiple tasks and projects simultaneously.
7. A commitment to safety, with a thorough understanding of all safety protocols and procedures in the HVAC industry.

This is a fantastic opportunity for an experienced HVAC professional looking to take the next step in their career. If you have a passion for the HVAC industry and a knack for leadership, we would love to hear from you.

Interested in hearing more? Easy Apply now by clicking the Apply button.

Job Tags

Part time, Immediate start,

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