Job Description

Position Title: Land Mobile Radio Specialist Intermediate



Work Location: Detroit Arsenal, Warren, MI



Salary Range: $50,000-$60,000



Job Summary


KaiHonua, LLC has an immediate opening for a Land Mobile Radio Specialist Intermediate to join our rapidly growing team. Under general direction works with client user group on Fleet mapping solution and fine tuning for best functionality. Programs Network controller with parameters to make this fleet map work. Programs User ID's into the network controller to establish a positive subscriber list in the network controller (similar to a mac address list in a switch). Reprogram Positive subscriber list as subscribers are deactivated and new subscribers are installed. Run Weekly reports for activity and efficiency of network operations (checking for Bogus user attempts, blocking, PTT delays and system errors). Program and document AES encryption codes changes and per talk group encryption depending on client user group request or schedules. Program and run OTAR functions. Program and run OTAP functions. Backup Network controller on a schedule and restore when required. Program and run emergency talk group reassignment and mutual aid talk groups when required. Process parts orders. Run parts inventory reports. Run stock subscriber reports. Schedule subscriber technical issues (batteries, Antenna, remote mic and malfunction issues). Schedule subscriber vehicle installation



Essential Responsibilities and Duties (Not listed in order of importance; other duties may be assigned) and must be able to perform the following with minimal guidance:

• Support Motorola ASTRO 25 SmartZone Release 7.14 trunked system.
• Program and run emergency talk group reassignment and mutual aid talk groups when required.
• Process parts orders.
• Run parts inventory reports.
• Run stock subscriber reports.
• Schedule subscriber technical issues (batteries, Antenna, remote mic and malfunction issues). Schedule subscriber vehicle installation.
• Provide touch labor
• Provide Land Mobile Radio (LMR) programming and perform regular software maintenance, including patching and upgrades.
• Update software to ensure compatibility, security, and optimal performance, as well as applying patches to address known issues and vulnerabilities.
• Provide Tier II and Tier III
• Other duties as assigned

Qualifications


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Education/Experience

• Bachelor's Degree in Computer Science, Information Technology, or related discipline preferred or have equivalent experience
• Three to 5 years of experience preferred

Abilities

• Ability to organize, prioritize and meet deadlines
• Capable of conveying complex information in a simplistic manner
• Strong critical thinking and problem-solving skills
• Strong self-starter requiring minimal supervision
• Able to take proactive measures to prevent problems rather than reactive by nature
• Strong verbal and written communication to effectively express concepts, plans, and proposals

Benefits

• Medical, dental, vision, disability, and life insurance
• Flexible Spending Accounts
• 401(k)
• PTO
• Tuition reimbursement
• Paid federal holidays

Physical Requirements


Work may involve sitting or standing for extended periods of time. Position may require typing and reading from a computer screen. Must have sufficient mobility, including but not limited to bending, reaching, and kneeling to complete daily duties in a timely and efficient manner. May include lifting weight up to thirty (30) pounds as necessary.

• A valid driver's license with a clean driving record may be required
• Occasional use of company vehicle while on work site

Security Clearance


Position requires a Secret security clearance. Must be a US citizen.



Company Summary


Headquartered in Hawaii, KaiHonua, LLC is a Native Hawaiian Organization (NHO) owned SBA Small Disadvantaged Business specializing in global information technology and offering professional solutions in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.


Leveraging over 30 years of providing IT services to the federal & commercial market with projects located around the world, our team possesses innovative expertise in the development of a wide range of technology solutions. KaiHonua, LLC is an equal opportunity employer.


Our service commitment is simple - "Quality IT Solutions... On Time & On Budget."


KaiHonua LLC reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Positions functions and qualifications may vary depending on business needs.


KaiHonua LLC is an equal opportunity employer and does not discriminate against applicants based on race, color, creed, religion, medical condition, legally protected genetic information, national origin, sex (including pregnancy, childbirth or related medical condition), sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status or legally protected characteristics.

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