Job Description

Senior Manager, Express Stores Location Hybrid work in Chattanooga, TN :

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Overview At T-Mobile we are customer obsessed, and that customer obsession along with the business results it drives comes to life in our stores. The Sr Manager, Express Stores is responsible for leading a team of Retail Development Managers who influence and drive sales results and operational excellence in 3rd party or Dealer stores. These teams also ensure the T-Mobile brand and customer experience is represented in a way consistent with our standards. A successful Sr Manager will coach and develop RDMs to keep them focused on the right opportunities, help them positively influence results, build plans to deliver against stated goals, and deepen their business acumen. The Sr Manager will also establish and maintain effective relationships with Dealer management teams to influence higher level performance and the experience provided in Dealer stores. The Sr Manager reports to the Market Director, and is ultimately accountable for the sales and operational results, as well as the experience offered, in the Dealer stores in their territory. Job Responsibilities :

• Provide guidance, oversight, direction, and motivation to the Retail Development Managers you lead, in order to build a cohesive and positive team environment, in which individuals also get the feedback, mentoring, and personalized performance plans they need to gets results.
• Be the sales leader for this channel. This includes meeting and exceeding overall sales objectives, proper forecasting, and ensuring that the resources are available to meet these goals.
• Work with RDMs and Dealers to ensure store operations and customer experiences meet company standards and expectations.
• Monitor market trends, competitive performance, product innovation, and advertising in the marketplace in order to provide input into the strategic planning process for this channel.

Education :

• High School Diploma/GED (Required)
• Bachelor's Degree (Preferred)

Work Experience :

• 4-7 years Related sales experience including indirect/direct/retail/third party selling arrangements. (Required)
• 2-4 years Sales & operational experienceMulti-unit management experienceExperience of successfully managing direct reports. (Required)

Knowledge, Skills and Abilities :

• Sales Management (Required)
• Business Analysis (Required)
• Communication (Required)
• Building Relationships (Required)
• Social Influence (Required)
• People Management (Required)
• Professional Development (Preferred)
• Presentations (Preferred)
• Customer Service (Preferred)

Licenses and Certifications :

• At least 18 years of age
• Legally authorized to work in the United States

Travel : Travel Required (Yes/No):Yes DOT Regulated : DOT Regulated Position (Yes/No):No Safety Sensitive Position (Yes/No):No Total Target Cash Pay Range: $104,400 - $188,400, inclusive of target incentives Base Pay Range: $78,300 - $141,300 The pay range above is the general base pay range for a successful candidate in this role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, click here.

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out .

Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable! T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Job Tags

Holiday work, Full time, Temporary work, Part time, Work experience placement, Local area, Flexible hours,

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