Job Description

Warehouse Return Supervisor

Responsibilities:

• Must have excellent communication and interpersonal relation skill, strong attention to detail
• Ability to multi task
• Excellent customer service skills and ability to engage and work directly with customer
• Problem solver mindset, self-motivated and organized
• Ability to handle high pressure and fast paced environment.
• Strong work ethic
• Ability to set up priorities and complete tasks.
• Report to and communicate with Site/General Manager and client
• Ability to summarize data in information in precise documents.
• Able to take and follow precise direction.
• Monitor all processes and employees for adherence
• Collaborate with team members, Site Manager.
• Monitor and cycle all materials weekly to ensure proper cycle counting completion and accuracy of physical inventory.
• Participation in official PI twice a year, including all preparation, actual counts, reconciliations and claim submissions
• Complete all reporting timely, accurately as directed for daily, weekly and monthly reporting
• Ensure all required training is completed in a timely manner and as scheduled
• Must be able to work with all levels of management professionally
• Keep a clean and safe working environment, organized and structured
• Prepare for peak season operations
• Identifies needs and possible improvement
• Support the warehouse operation
• Support and participate in Projects
• Demonstrate a commitment quality and safety
• Must be honest and transparent in all work situations
• Manage additional tasks assigned as needed.

Requirements/Qualifications:

• 3+ years of experience as Logistics Operations Support or similar warehouse supervisory position
• High School Diploma or GED Required
• Proficient knowledge of Microsoft Office applications (Excel, PowerPoint, Word, etc.)
• Minimum of 3 years Leadership experience with returns / reverse operation required
• Excellent knowledge of data analysis
• Working knowledge of inventory management
• Working knowledge of warehouse management software
• Ability to accurately track trends and create reports
• Analytical mindset with strong math skills
• Excellent organizational and planning skills
• Bilingual is a plus
• May be required to work additional hours outside of regularly scheduled business hours or weekend or holidays to meet its business needs
• Analytical with strong math skills
• Reliable and trustworthy

Pay range is $21 - $26 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

THE PROMISES WE MAKE:

At Crystal Equation, we empower people and advance technology initiatives by building trust. Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start. We will serve to empower you along the way and provide the path for your professional journey.

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